Frequently Asked Questions
Everything you need to know about your Fluchos experience.
What materials are used in Fluchos footwear?
We pride ourselves on using 100% premium cowhide leather and high-quality hypoallergenic textiles. Each pair features ergonomic soles designed for maximum flexibility and comfort.
How long does shipping take?
Standard domestic orders are processed within 24 hours and typically arrive within 3-5 business days. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, in their original packaging, and with all tags attached to qualify for a full refund.
How do I find my correct size?
Our shoes generally follow standard European sizing. We recommend consulting our detailed Size Guide located on each product page to measure your foot length for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal, Apple Pay, and Google Pay.
How should I care for my Fluchos leather shoes?
To maintain the longevity of your shoes, we recommend cleaning them with a damp cloth and applying a specialized leather conditioner or cream every few months to prevent drying and cracking.